http://janeconsumer.com/my-personal-list-of-crappy-companies/ Parenting, Babies, and Life. Mon, 28 Jun 2010 13:15:46 -0700 hourly 1 http://wordpress.org/?v=3.0.1 http://janeconsumer.com/my-personal-list-of-crappy-companies/comment-page-1/#comment-2076 Kevin Mon, 14 Apr 2008 18:38:55 +0000 http://www.janeconsumer.com/2007/02/17/my-personal-list-of-crappy-companies/#comment-2076 I scheduled a payment (due on Saturday) for the following Monday with BANK OF AMERICA. BAM! They added the famous $39.00 late payment fee. Sent them an email thanking them for their kindness, consideration and good business practices. I'm waiting for my reply. I'm sure they won't delete the fee, but I am going to carry this one out as far as I can. Point: stay away from BANK OF AMERICA. I scheduled a payment (due on Saturday) for the following Monday with BANK OF AMERICA. BAM! They added the famous $39.00 late payment fee. Sent them an email thanking them for their kindness, consideration and good business practices. I’m waiting for my reply. I’m sure they won’t delete the fee, but I am going to carry this one out as far as I can. Point: stay away from BANK OF AMERICA.

]]> http://janeconsumer.com/my-personal-list-of-crappy-companies/comment-page-1/#comment-131 Raymond Goldman Mon, 18 Jun 2007 21:13:35 +0000 http://www.janeconsumer.com/2007/02/17/my-personal-list-of-crappy-companies/#comment-131 I normally choose Southwest Airlines for travel because I generally know what I'm buying. For an unknown reason SW has quit booking flights from Tulsa to Boise although the flights are still available. So I chose to book with United instead. What a nightmare! I have never dealt with so many apathetic individuals in one company in my life. They oversold my flight, bumped me, stranded me in Denver, let 7 planes to my destination take off without me, a gate agent actually walked away when I asked if I was getting on the 6th flight and when she returned 10 minutes later told me she had already answered my question when she said "I just got here" then walked away again. They're ignoring my emails requesting compensation for UAL deliberately selling my reserved seat to someone else. At one point I was 45th on the standby list for three days worth of overbooked flights and there were people lower on the list. I did everything I was supposed to: reserved my seat, paid, got to airport and gate on time, yet UAL ignores all that and flies me when they want to and strands me for 27 hours in a place where a sticky bun costs $4.00 and a Coke $2.50. Never fly United. I normally choose Southwest Airlines for travel because I generally know what I’m buying. For an unknown reason SW has quit booking flights from Tulsa to Boise although the flights are still available. So I chose to book with United instead. What a nightmare! I have never dealt with so many apathetic individuals in one company in my life. They oversold my flight, bumped me, stranded me in Denver, let 7 planes to my destination take off without me, a gate agent actually walked away when I asked if I was getting on the 6th flight and when she returned 10 minutes later told me she had already answered my question when she said “I just got here” then walked away again. They’re ignoring my emails requesting compensation for UAL deliberately selling my reserved seat to someone else. At one point I was 45th on the standby list for three days worth of overbooked flights and there were people lower on the list. I did everything I was supposed to: reserved my seat, paid, got to airport and gate on time, yet UAL ignores all that and flies me when they want to and strands me for 27 hours in a place where a sticky bun costs $4.00 and a Coke $2.50. Never fly United.

]]>